Sketchup 2021 space mouse not working?

Questions and answers about 3Dconnexion devices on Windows.

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ngomes
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Re: Sketchup 2021 space mouse not working?

Post by ngomes »

Vei wrote: Thu Sep 02, 2021 11:32 pm What is the correct location?
The correct location is the one you indicated under %ProgramData% but there are multiple files that need to be copied accross.

I suggest having a word with our Technical Support team (contact details here).
aalsalihi
Posts: 128
Joined: Mon Apr 15, 2019 9:14 am

Re: Sketchup 2021 space mouse not working?

Post by aalsalihi »

Hi Vei,

Please send an case to our Technical Support team here https://3dconnexion.com/support-request/ or you can call them via phone here https://3dconnexion.com/support/#

We would need to get some log files to see why this is happening and will provide a workaround as well.

Regards,
Abdul. A
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