Enterprise - joystick sound

Questions and answers about 3Dconnexion devices on Windows.

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mikeborecek
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Joined: Sat Sep 19, 2020 10:30 am

Enterprise - joystick sound

Post by mikeborecek » Sat Nov 21, 2020 2:26 am

Is it OK, when I move with joystick I hear the sound like a spring?
https://www.youtube.com/watch?v=WfSBTh2wnvs

luping
Posts: 381
Joined: Wed Mar 20, 2019 5:54 pm

Re: Enterprise - joystick sound

Post by luping » Mon Nov 23, 2020 4:31 am

It's a hardware problem, you may now have to start a RMA process to replace your hardware after proper confirmation by 3Dconnexion support, if your SpaceMouse Enterprise is still under warranty.

UtaSH
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Re: Enterprise - joystick sound

Post by UtaSH » Mon Nov 23, 2020 9:58 am

Hi mikeborecek,

please contact our Technical Support Team. They will start the RMA process for you.

mikeborecek
Posts: 2
Joined: Sat Sep 19, 2020 10:30 am

Re: Enterprise - joystick sound

Post by mikeborecek » Wed Nov 25, 2020 10:55 am

Thank You for answer

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