Enterprise - joystick sound

[mikeborecek]

Is it OK, when I move with joystick I hear the sound like a spring?
https://www.youtube.com/watch?v=WfSBTh2wnvs

[luping]

It's a hardware problem, you may now have to start a RMA process to replace your hardware after proper confirmation by 3Dconnexion support, if your SpaceMouse Enterprise is still under warranty.

[UtaSH]

Hi mikeborecek,

please contact our Technical Support Team. They will start the RMA process for you.

[mikeborecek]

Thank You for answer