10.7.1 Unreal Editor 4.26 Plugin Error

Questions and answers about 3Dconnexion devices on Windows.

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peterbowenpm
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10.7.1 Unreal Editor 4.26 Plugin Error

Post by peterbowenpm »

Very good to see that the new 10.7.1 driver has an Unreal Editor plugin.
Installed the new driver and checked the Unreal Editor automatic install.
Launched Unreal Editor but during the load process got this error message

Plugin 'TDxUnrealEditor' failed to load because module 'TDxUnrealEditor' could not be found. Please ensure the plugin is properly installed, otherwise consider disabling the plugin for this project.

I've checked the Unreal plugin folder and there is a 3Dconnexion folder in there for the plugin.

I have raised a ticket with 3Dconnexion support but while I wait for an answer wanted to see if anyone else has the same issue.
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Galagura
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by Galagura »

hi, i have a similar problem.
Galagura
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by Galagura »

luping
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by luping »

Start a support ticket to get trouble-shooting help.
Galagura
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by Galagura »

Сделал заявку в техподдержку, и спустя несколько дней получил ответ (скриншот).
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UtaSH
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by UtaSH »

Hi Galagura,

I am very sorry for the confusion. Your request was sent with Latin characters and the website tried to translate them to Russian characters. :D

Your request was escalated to the next level of expertise. Please bear with us as some of us are currently on vacation due to the Christmas season.
tre4b
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by tre4b »

okay. Only just got the thing for Christmas so this was me looking up an error. Will follow with bated breath.
eobet
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by eobet »

Same here. Unreal 4.26 just refuses to start until I uninstall the drivers.

Great job, 3DConnexion! Let's hope it won't take another decade to remove you from your monopoly position, like it was with Wacom.
ngomes
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by ngomes »

Hi,

Firstly, our apologies for not getting back to you on this issue any sooner.

When we shipped the plugin for Unreal Editor, version 4.26 was still in pre-release. This means the "BuildId" number of the plugin module does not match the application, triggering the "failed to load" error.

Since 4.26 has now been released, we should be able to rebuild the plugin with the compatible "BuildId" just like we have for engine version 4.25 and older.

In the meantime, I suggest the following:
  1. Close Unreal Editor v. 4.26.0.
  2. Ensure you're running the release version of 4.26 (not a beta or other pre-release build; if necessary, check the application's "Build.version" file in the "Build" directory).
  3. In File Explorer, go to "<Unreal Engine 4.26 installation>\Engine\Plugins\3Dconnexion\TDxUnrealEditor\Binaries\Win64".
  4. Open the "UE4Editor.modules" file in a text editor (notepad.exe, say).
  5. Change the "BuildId" number to "14830424" and close the file.
  6. Start Unreal Editor and load your project.
Alternatively and if you do not wish to use the plugin, simply delete the "3Dconnexion" folder in the "<Unreal Engine 4.26 installation>\Engine\Plugins" directory.
Nuno Gomes
Galagura
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by Galagura »

Thanks for the answer, I did everything according to the instructions, my 3D mouse works as it should.
peterbowenpm
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by peterbowenpm »

Yes. Thank you. Working now. Excellent.
ngomes
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by ngomes »

Galagura wrote: Mon Jan 11, 2021 12:43 pm Thanks for the answer, I did everything according to the instructions, my 3D mouse works as it should.
peterbowenpm wrote: Thu Jan 14, 2021 3:06 am Yes. Thank you. Working now. Excellent.
Thank you for the confirmation.

For your information, we're tracking this bug with reference WIN-782. We expect to include the fix in v. 10.7.2 of 3DxWare 10 for Windows.
cjadams
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by cjadams »

This is AWESOME!
Thank you sooo much!

This is a HUGE step fwd for unreal.

Is there a chance we can also make this work in the Play mode?
Would be great to actually use it to fly around for virtual scouting for those doing 3d set creation for cinematography?
Maybe even have separate settings? That way we could for example have a setup while building then a setup while playing.. some may want those to be different.. if not. still awesome.. im ok with one shared settings.
ngomes
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by ngomes »

cjadams wrote: Sat Jan 23, 2021 10:36 am Is there a chance we can also make this work in the Play mode?
Would be great to actually use it to fly around for virtual scouting for those doing 3d set creation for cinematography?
How would that work? Do you have other plugins you add to your game or application in use in game/play mode as example of how would work for you?
cjadams
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Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Post by cjadams »

work in all viewport modes and when you hit play like a joystick mode i guess is what i mean
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