Order processing

[daufuzzarmask]

Hello, maybe someone has info how 3dconnexion works in europe.
I know that was New year + covid and something may delay and struggle.
I made order 30/12/2020 and still no any actions with my order even not answering on my emails.

[claireh]

Hi daufuzzarmask, did you sign out as a guest when placing your order? What region did you purchase in?

When trying to reach out, I assume you used the "contact us" form on our website. Is that correct?

If you can pm me your name along with the email address you used to purchase the device, that would be great.

[adam369]

Hi i have the same problem , i placed order week ago and i still did not received any tracking number or something new about my order, how long it ussually takes? I’m from czech republic

Thanks