Driver download web page problem in mainland China

Questions and answers about 3Dconnexion devices on Windows.

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luping
Posts: 400
Joined: Wed Mar 20, 2019 5:54 pm

Driver download web page problem in mainland China

Post by luping » Wed Jan 13, 2021 5:33 am

Ever since the redesign of the whole 3Dconnexion website, it's not possible to start a 3DxWare driver downloading by clicking the mouse left-button on https://3dconnexion.com/cn/drivers/
As a result, some sellers are trying to charge 10 Chinese yuan(1.27 Euros) to people who're looking for 3Dconnexion 3DxWare driver(as well as legacy drivers). Can anything be done to improve the driver download button on your website? :!:
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UtaSH
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Re: Driver download web page problem in mainland China

Post by UtaSH » Fri Jan 22, 2021 3:00 am

Hello luping,

I am sorry that you encounter problems with our web site for China. Unfortunately we do not see the problem here. When I click the button for the driver download on the CN site I can download with no problems.

luping
Posts: 400
Joined: Wed Mar 20, 2019 5:54 pm

Re: Driver download web page problem in mainland China

Post by luping » Fri Jan 22, 2021 8:53 pm

UtaSH wrote:
Fri Jan 22, 2021 3:00 am
Hello luping,

I am sorry that you encounter problems with our web site for China. Unfortunately we do not see the problem here. When I click the button for the driver download on the CN site I can download with no problems.
You can confirm the problem with your local reseller(s).

lx558
Posts: 2
Joined: Mon Jan 25, 2021 4:05 am

Re: 驱动程序下载网页问题中国大陆

Post by lx558 » Mon Jan 25, 2021 4:10 am

luping wrote:
Fri Jan 22, 2021 8:53 pm
UtaSH wrote:
Fri Jan 22, 2021 3:00 am
Hello luping,

I am sorry that you encounter problems with our web site for China. Unfortunately we do not see the problem here. When I click the button for the driver download on the CN site I can download with no problems.
You can confirm the problem with your local reseller(s).
This problem does exist and is still the case

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