Windows 10 CAD Mouse sensitivity resets

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IvanDossev
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Windows 10 CAD Mouse sensitivity resets

Post by IvanDossev » Thu Mar 04, 2021 6:55 pm

I am using the CAD Mouse 3DX-700081

In the settings I've modified the speed slider, however when the system restarts, the mouse returns to default speed. If I open the speed options again, the slider is still where I set it, but the speed will not actually be that level until I re-slide it again.

Can this bug be fixed?

UtaSH
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Re: Windows 10 CAD Mouse sensitivity resets

Post by UtaSH » Fri Mar 05, 2021 6:06 am

Hi IvanDossev,

do you see this issue in all application or just in one? Which one? Try it by doing the same for example in our Viewer.

Let us know what you find out.

IvanDossev
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Re: Windows 10 CAD Mouse sensitivity resets

Post by IvanDossev » Sun Mar 07, 2021 5:00 pm

It simply happens every time I start Windows 10.
The mouse behaves at default movement speed.
The GUI slider in this mouse's settings is set to maximum, however until I re-position the slider, the mouse speed is not actually at max.
It affects all applications.

Small thing to live with on startup, but I'd like to fix it if possible.

IvanDossev
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Re: Windows 10 CAD Mouse sensitivity resets

Post by IvanDossev » Sun Mar 07, 2021 5:07 pm

An easy programming solution would be if the drivers knew to remind the mouse it's DPI setting on boot.

Does the 3DXWare support plugins/extensions? People could apply quick software patches for the peripherals without needing to update all of 3DXWare

claireh
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Re: Windows 10 CAD Mouse sensitivity resets

Post by claireh » Mon Mar 08, 2021 8:58 am

Hello Ivan,

I just tried reproducing the problem on my end with a CadMouse Compact Wireless and couldn't not see the same behavior. I will try a little later with a CadMouse Compact. Upon reboot, the speed slider is at the same setting as when I had left it. The pointer speed remains the same between restarts.

Could you tell me what driver version you have? You can find this in our settings panel by clicking the More > icon just below "Buttons." From there, select About. The 3DxWare version will be listed there.
Claire

IvanDossev
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Re: Windows 10 CAD Mouse sensitivity resets

Post by IvanDossev » Mon Mar 08, 2021 5:58 pm

Image

The issue is with the CadMouse Compact. I have not changed the SpaceMouse speeds so I cannot say whether it is affected as well.

IvanDossev
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Re: Windows 10 CAD Mouse sensitivity resets

Post by IvanDossev » Sun Mar 14, 2021 4:33 pm

update: Seems like the speed after the system goes into a power off state, not just a restart.

IvanDossev
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Re: Windows 10 CAD Mouse sensitivity resets

Post by IvanDossev » Sun Mar 14, 2021 4:36 pm

IvanDossev wrote:
Sun Mar 14, 2021 4:33 pm
update: Seems like the speed resets after the system goes into a power off state, not just a restart.

IvanDossev
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Joined: Thu Mar 04, 2021 6:44 pm

Re: Windows 10 CAD Mouse sensitivity resets

Post by IvanDossev » Tue Mar 30, 2021 5:43 pm

It seems to have been a Windows 10 related issue. After a new update this is no longer a problem. As soon as 3DxWare launches, the mouse speed (DPI setting) is set.

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