Issues with SpaceMouse cutting out? Try disabling Windows Game Bar

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
citizen_insane
Posts: 2
Joined: Wed Mar 17, 2021 8:58 am

Issues with SpaceMouse cutting out? Try disabling Windows Game Bar

Post by citizen_insane » Wed Mar 17, 2021 9:03 am

I just had a very frusterating week trying to debug why my brand new install of Windows 10 had issues where my SpaceMouse would cut out/stutter in every application I used (Solidworks, Fusion360, PrusaSlicer, even the training program). I finally decided to try it in safe mode and got it working just fine so after a bit of sleuthing, it looks like Windows Game Bar was interfering with it.

I figured I should pass along this information both as a note for the Devs and as a PSA to anyone else having this kind of issue.

If anyone's unsure how to do this, here's a link: https://www.howtogeek.com/705656/how-to ... -game-bar/

luping
Posts: 480
Joined: Wed Mar 20, 2019 5:54 pm

Re: Issues with SpaceMouse cutting out? Try disabling Windows Game Bar

Post by luping » Sat Mar 20, 2021 12:53 am

Thank you, nice tip. :D

claireh
Moderator
Moderator
Posts: 28
Joined: Tue Sep 12, 2017 6:43 am
Contact:

Re: Issues with SpaceMouse cutting out? Try disabling Windows Game Bar

Post by claireh » Mon Mar 22, 2021 11:00 am

Thanks for the heads up and workaround citizen_insane!

I'll inform our dev team about this. Hopefully we can reproduce this issue and do something about the incompatibility from our end. :wink:
Claire

STMONC
Posts: 1
Joined: Tue Mar 23, 2021 1:33 am

Re: Issues with SpaceMouse cutting out? Try disabling Windows Game Bar

Post by STMONC » Tue Mar 23, 2021 1:38 am

I would like to thank you, Citizen_insane! I had the exact same problem, after letting windows update the other night!

My spacemouse became unresponsive/lagging - things were moving very slowly and not smoothly like they used to. I was literaly going MAD!! :twisted:

I followed your advise, and went to https://www.howtogeek.com/705656/how-to ... -game-bar/ - disabled it, and now it seems that things are back to normal again.

If this is a general thing that Microsoft has done, I think we can expect that a lot of users are going to need this tip!!

Post Reply