SpaceMouse wireless Device Descriptor Request Failed

Questions and answers about 3Dconnexion devices on Windows.

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Joined: Tue Apr 06, 2021 12:46 am

SpaceMouse wireless Device Descriptor Request Failed

Post by Taldarin » Tue Apr 06, 2021 12:55 am

Hi all,
I bought SpaceMouse Wireless from ebay. It is new unit.
First of all I charge it fully and tried it while it was charging, it is working perfect via wire.
Then I plug wireless receiver and it gives me following error:
"Device Descriptor Request Failed"
I tried 4 different windows devices and all says usb device is mailfunctioned. In any case I tried all advises from different sites, like USB power settings, registry cleaning, fast startup and 5-6 more methods. So all of them didn't work. And as this issue is present on 4 different PC I don't think it is any kind of software issue.
I have also tried to use 3dconnxion firmware update utility, but as the receiver didn't recognized by windows that tool didn't see it either.

Can anybody help me with this issue? If receiver is just broken that information will also help.
Thanks in advance.

Posts: 479
Joined: Wed Mar 20, 2019 5:54 pm

Re: SpaceMouse wireless Device Descriptor Request Failed

Post by luping » Tue Apr 06, 2021 6:47 am

Buy a new 3Dconnexion Universal Receiver.

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