Sketchup 2021

Questions and answers about 3Dconnexion devices on Windows.

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arj
Posts: 5
Joined: Wed Apr 07, 2021 2:59 am

Sketchup 2021

Post by arj » Wed Apr 07, 2021 6:22 am

I'm running Windows driver 10.7.2.3314 but it doesn't seem to work with Sketchup 2021. I'm assuming it should?

arj
Posts: 5
Joined: Wed Apr 07, 2021 2:59 am

Re: Sketchup 2021

Post by arj » Thu Apr 08, 2021 1:40 am

The 3DConnexion driver is not loading properly in Sketchup. It's giving this error :-

Error Loading File C:/ProgramData/SketchUp/SketchUp 2021/SketchUp/Plugins/3DxSketchUp/3DxSketchUpExt.rbe
Failed to read RBE/RBS file.

Any idea how to fix this?

claireh
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Re: Sketchup 2021

Post by claireh » Thu Apr 08, 2021 9:48 am

Hi arj,

Did you already have Skechup 2021 installed before installing version 10.7.2 of our driver?

Let's first double check to see if the file pointed to in the error exists. Open file explorer and navigate to: C:/ProgramData/SketchUp/SketchUp 2021/SketchUp/Plugins/3DxSketchUp/

Is the "3DxSketchUpExt.rbe" file there? If so, temporarily rename it to "3DxSketchUpExt.rbe.bak". Once done navigate to the root directory for our driver. (normally in: C:\Program Files\3Dconnexion\3DxWare\3DxWinCore)

Run "3dxrepair.exe" and follow the remaining steps on the screen. From there, reboot your machine and test your mouse.
Claire

arj
Posts: 5
Joined: Wed Apr 07, 2021 2:59 am

Re: Sketchup 2021

Post by arj » Thu Apr 08, 2021 4:05 pm

Yes Sketchup was already installed when I installed 10.7.2.

I renamed the .rbe file and ran "3dxrepair.exe". Now I get a different error after the reboot :-

Error Loading File 3DxSketchUp/3DxSketchUpExt.rbe
Could not find included file '3DxSketchUp/3DxSketchUpExt.rbe'

So I removed the .bak from the filename and now get the original error again:-

Error Loading File C:/ProgramData/SketchUp/SketchUp 2021/SketchUp/Plugins/3DxSketchUp/3DxSketchUpExt.rbe
Failed to read RBE/RBS file.

I've reinstalled Sketchup about a million times with various "Run as Administrator" options as suggested in the Sketchup forums.

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