3dsmax 2022 settings not working

Questions and answers about 3Dconnexion devices on Windows.

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eberleg
Posts: 2
Joined: Mon Aug 02, 2021 4:39 pm

3dsmax 2022 settings not working

Post by eberleg »

Hi, I can't change the settings on my Spacemouse from default when using 3ds Max 2022. The advanced tab brings up the default 3dXSmartUi interface and not one specific to 3dsmax and these have no effect in 3dsmax.
aalsalihi
Posts: 128
Joined: Mon Apr 15, 2019 9:14 am

Re: 3dsmax 2022 settings not working

Post by aalsalihi »

Hi eberleg,

If the UI (Setting window) is detecting SmartUI instead of 3DsMax then it means there's a corrupted file or folder that causing this.
I would recommend using our diag tool to reset driver setting and configurations.

Close 3DsMax
Navigate to C:\Program Files\3Dconnexion\3DxWare\3DxWinCore\3DxDiag
Run 3DxDiag.bat
You will get a small window for our Diagnostic Tool.
Make sure its not displaying in Red that the log is not enabled. If its showing then please click on Enabled log
Once that done, Scroll down under Reset
Click on Reset driver settings then press OK to delete files.
Once that done, click on the second reset button which is Reset Configuration and press OK to delete files
Reopen 3DsMax and open our setting window to see if its detecting it
Test it

Regards,
Abdul. A
eberleg
Posts: 2
Joined: Mon Aug 02, 2021 4:39 pm

Re: 3dsmax 2022 settings not working

Post by eberleg »

Worked perfectly, thank you so much!
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