SpaceMouse Enterprise drift

[Comondor]

At very slight inclinations of the central joystick from the initial position, after a while, "sticking" occurs. And if the joystick element itself is released at the moment of "sticking" (without touching anything), the movement on the screen will continue in the opposite direction for a few more seconds. This problem manifests itself in all joystick axes, on different computers, on different systems (Windows 10 64x, Windows 7 32-64x) and on different driver versions (10.6.4, 10.7.1, 10.7.4). Also on all programs when using the joystick.

Links for example: horizontal axis and vertical axis

[aalsalihi]

Hi Comondor,

Have you tried calibrating the device? To calibrate the device, you would need to follow the instructions in our FAQ here https://3dconnexion.com/us/support/faq/ ... -to-drift/
If that still an issue then you might need to update the firmware on your device. To get the firmware information, please contact our Technical Support Team via Email (technical case) here https://3dconnexion.com/us/support-request/ or phone here https://3dconnexion.com/us/support/#

Regards,
Abdul. A

[Comondor]

yes, I calibrated the device. It does not help

[aalsalihi]

Hi Comondor,

If that didn't help then please contact our Technical Support Team in the link above for further assistance.

Regards,
Abdul. A