Can't Verify Account

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
tswan9
Posts: 1
Joined: Mon Sep 20, 2021 10:31 am

Can't Verify Account

Post by tswan9 »

Just recently acquired a SpaceMouse Pro Wireless, but I'm not able to register my device because I can't verify my 3Dconnexion account. I've tried making an account with three different emails and none of them received the verification email needed to fully create an account. I'm sorry if this isn't the place to post this, but in order to ask for support on the 3Dconnexion website you need an active account. If anyone could point me in the right direction I'd greatly appreciate it. I just want to try out my new mouse.
aalsalihi
Posts: 128
Joined: Mon Apr 15, 2019 9:14 am

Re: Can't Verify Account

Post by aalsalihi »

Hi tswan9,

Where you able to check your spam folder? Normally these email's will be dropped in your spam or junk folder.
If you provide the email then probably i can check for you. The fastest way to get support is by calling our Technical Support line here https://3dconnexion.com/us/support/#

Regards,
Abdul. A
Post Reply