3DConnexion mouse not working properly with Inventor 2022
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3DConnexion mouse not working properly with Inventor 2022
Hi
I have been using my 3D connexion spacemouse pro without any issues with Inventor 2019, recently we upgraded inventor from 2019 to 2022 and I can't customize the buttons, the mouse is working and I can rotate the designs; however, when I try to assign a hotkey to a button, it doesn't respond and it acts like if I didn't assign a hotkey previously.
I reinstalled inventor2 times and the mouse software 3 times and is not fixing the issue.
How can I fix this?
Thank you
I have been using my 3D connexion spacemouse pro without any issues with Inventor 2019, recently we upgraded inventor from 2019 to 2022 and I can't customize the buttons, the mouse is working and I can rotate the designs; however, when I try to assign a hotkey to a button, it doesn't respond and it acts like if I didn't assign a hotkey previously.
I reinstalled inventor2 times and the mouse software 3 times and is not fixing the issue.
How can I fix this?
Thank you
Re: 3DConnexion mouse not working properly with Inventor 2022
What the version number of your installed 3DxWare driver? Try the latest version 10.8.2.
Re: 3DConnexion mouse not working properly with Inventor 2022
Hi lcorrea@swenergy.com,
It seems the plugin for the buttons might not be installed or you might need to do cleaning for driver configuration.
Please create a case for our technical support here https://3dconnexion.com/us/support-request/ or you can give them a call here https://3dconnexion.com/us/support/# they should be able to help
Regards,
Abdul. A
It seems the plugin for the buttons might not be installed or you might need to do cleaning for driver configuration.
Please create a case for our technical support here https://3dconnexion.com/us/support-request/ or you can give them a call here https://3dconnexion.com/us/support/# they should be able to help
Regards,
Abdul. A
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- Posts: 1
- Joined: Wed Mar 23, 2022 11:30 pm
Re: 3DConnexion mouse not working properly with Inventor 2022
Did you find a solution to this problem?
Im having the exact same issue.
Im having the exact same issue.
Re: 3DConnexion mouse not working properly with Inventor 2022
In Inventor, go to the "Add-In Manager" panel (ribbon tab "Tools" > "Add-Ins") and check if the add-in "3DxInventor" is loaded and set to load automatically. If the add-in is not listed, then re-install the 3DxWare 10 software and ensure the add-in for Inventor is selected for installation.Madthought wrote: ↑Wed Mar 23, 2022 11:35 pm Did you find a solution to this problem?
Im having the exact same issue.
The add-in for Inventor 2022 is included in v. 10.7.2 of 3DxWare 10 and newer.
Nuno Gomes
Re: 3DConnexion mouse not working properly with Inventor 2022
I am having a similar issue to lcorrea. I was running Inventor 2016 and 2017 just fine with my SpaceNavigator mouse for the past 3 years with the buttons on the side being used as hotkeys. Updated to Inventor 2021 last week and haven't been able to make the hotkeys work within Inventor.ngomes wrote: ↑Tue Mar 29, 2022 2:37 amIn Inventor, go to the "Add-In Manager" panel (ribbon tab "Tools" > "Add-Ins") and check if the add-in "3DxInventor" is loaded and set to load automatically. If the add-in is not listed, then re-install the 3DxWare 10 software and ensure the add-in for Inventor is selected for installation.Madthought wrote: ↑Wed Mar 23, 2022 11:35 pm Did you find a solution to this problem?
Im having the exact same issue.
The add-in for Inventor 2022 is included in v. 10.7.2 of 3DxWare 10 and newer.
Tried following your advice and it has not help. Now have 10.8.7 of 3DxWare installed. Buttons work fine outside of Inventor.
Re: 3DConnexion mouse not working properly with Inventor 2022
[/quote]Is the "3DxInventor" add-in listed in the "Add-In Manager" panel?
[/quote]
Yes, and it is set to "Automatic / Loaded".
[/quote]
Yes, and it is set to "Automatic / Loaded".
Re: 3DConnexion mouse not working properly with Inventor 2022
When I navigate to "Buttons" it does show the "Inventor" category. It does not have sub-categories within it, but it does list a lot of commands. The two I hotkey is the "Measure" tool and 'iProperties". Both of these show up in the list of commands, but do nothing when hotkeyed and pressed.
Re: 3DConnexion mouse not working properly with Inventor 2022
We may have found the problem.
If so, it's a bug in our software and we're tracking it with reference WIN-1038. We expect to deliver a fix in the 10.8.8 release.
If so, it's a bug in our software and we're tracking it with reference WIN-1038. We expect to deliver a fix in the 10.8.8 release.
Re: 3DConnexion mouse not working properly with Inventor 2022
Hi,
when will you publish the 10.8.8 release?
I'm having the same issue with 10.8.7.3448.
- Inventor 2022
- Plugin activated
- The keybindings are not usable. Even presets are not used correctly.
when will you publish the 10.8.8 release?
I'm having the same issue with 10.8.7.3448.
- Inventor 2022
- Plugin activated
- The keybindings are not usable. Even presets are not used correctly.
Re: 3DConnexion mouse not working properly with Inventor 2022
I have the same issue with Inventor 2022 and 3D connection mouse V 10-8-7.
Are we going to be notified when new update is available? (V 1088)
What is WIN-1038?
Thank you for your help.
Are we going to be notified when new update is available? (V 1088)
What is WIN-1038?
Thank you for your help.
Re: 3DConnexion mouse not working properly with Inventor 2022
I expect to follow up here when we ship the software, yes.
WIN-1038 is the internal identifier of this bug. You will see it referenced in the release notes for v. 10.8.8 of 3DxWare 10.What is WIN-1038?