3DxManuals.exe process egress connection issue

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
luping
Posts: 941
Joined: Wed Mar 20, 2019 5:54 pm

3DxManuals.exe process egress connection issue

Post by luping »

3DxWare v10.8.2 3DxManuals.exe process makes unnecessary egress connection to remote IP address 117.18.237.29.
Is it used to collect Manual usage count/history?


manual connection issue.png
manual connection issue.png (12.98 KiB) Viewed 2229 times
ngomes
Moderator
Moderator
Posts: 3321
Joined: Mon Nov 27, 2006 7:22 am
Contact:

Re: 3DxManuals.exe process egress connection issue

Post by ngomes »

Hi luping,
luping wrote: Thu Oct 14, 2021 3:20 am 3DxWare v10.8.2 3DxManuals.exe process makes unnecessary egress connection to remote IP address 117.18.237.29.
Is it used to collect Manual usage count/history?
We do not recognise that IP address.

3DxManuals.exe is a managed program (C#) with a digital signature. This means Windows will do an online security check to determine if the digital signature is valid (certificate revocation check). We have some additional details on this post.

The 3DxManuals.exe currently only loads PDF documents from the local disk but we do plan to eventually retrieve the latest documentation from a server over the Internet.
Nuno Gomes
luping
Posts: 941
Joined: Wed Mar 20, 2019 5:54 pm

Re: 3DxManuals.exe process egress connection issue

Post by luping »

ngomes wrote: Thu Oct 14, 2021 4:07 am Hi luping,
luping wrote: Thu Oct 14, 2021 3:20 am 3DxWare v10.8.2 3DxManuals.exe process makes unnecessary egress connection to remote IP address 117.18.237.29.
Is it used to collect Manual usage count/history?
We do not recognise that IP address.

3DxManuals.exe is a managed program (C#) with a digital signature. This means Windows will do an online security check to determine if the digital signature is valid (certificate revocation check). We have some additional details on this post.

The 3DxManuals.exe currently only loads PDF documents from the local disk but we do plan to eventually retrieve the latest documentation from a server over the Internet.
Thank you for the reply, it's the same question as I previously raised in this forum, it's the DigiCert certification revocation check.
ngomes
Moderator
Moderator
Posts: 3321
Joined: Mon Nov 27, 2006 7:22 am
Contact:

Re: 3DxManuals.exe process egress connection issue

Post by ngomes »

luping wrote: Thu Oct 14, 2021 8:34 am Thank you for the reply, it's the same question as I previously raised in this forum, it's the DigiCert certification revocation check.
Exactly. That's what we expected but we have not way of knowing just from the IP address: the same domain name may resolve to different IP addresses depending how the machine is connected to the Internet.

For example, as I write this, ocsp.digicert.com appears to resolve to 72.21.91.29 in North America, to 93.184.220.29 in Europe and to 117.18.237.29 in Asia. But relying on IP addresses alone is misleading since providers may reuse the same IP address may be reused in different locations to connect to different servers (say like the 8.8.8.8 or 1.1.1.1 DNS servers)

Note that 3Dconnexion uses certificates from multiple vendors, not just DigiCert. See the digital signatures of the self-extracting package of v. 10.8.2 of 3DxWare 10.
Post Reply