Spacemouse compact unresponsive while switching windows in Solidworks

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NLuke
Posts: 1
Joined: Mon Oct 18, 2021 10:45 pm

Spacemouse compact unresponsive while switching windows in Solidworks

Post by NLuke »

Hello,

I've been searching for quite some time and still didn't find the fix for my problem. What's bothering me is everytime I switch windows (switching between open parts/assemblies) in Solidworks, the spacemouse is unresponsive for around 15-20 seconds (as if it needed time to load) but the normal PC mouse starts responding right away and I can rotate the model without any issues. Talked to a few of my colleagues and none of them have experienced this issue so far. Otherwise the mouse works perfectly fine.

Mouse: Space mouse compact
3DxWare 10.8.2.3385
3DxWinCore 17.8.2.18845
SW: Solidworks 2020 SP 5.0

Thanks!
ngomes
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Re: Spacemouse compact unresponsive while switching windows in Solidworks

Post by ngomes »

NLuke wrote: Mon Oct 18, 2021 10:59 pm the spacemouse is unresponsive for around 15-20 seconds (as if it needed time to load)
This is extreme. Do you have logging enabled in the driver? There's a message that comes up if you do.

Anyway, we have released v. 10.8.3 of our Windows software (download it here) and we suggest updating to the newer version.
Nuno Gomes
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