SpaceExplorer USB won't stay calibrated

Questions and answers about 3Dconnexion devices on Windows.

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daxliniere
Posts: 4
Joined: Sat Oct 16, 2021 3:24 pm

SpaceExplorer USB won't stay calibrated

Post by daxliniere »

Hi there,
Yesterday my SpaceExplorer USB started having calibration issues where the viewport would drift even when 3D mouse wasn't being touched. I've run calibrate a few times, but it doesn't seem to solve it.

Any suggestions on what to try next?

Thanks,
Dax.
luping
Posts: 941
Joined: Wed Mar 20, 2019 5:54 pm

Re: SpaceExplorer USB won't stay calibrated

Post by luping »

Invest on a new 3D mouse model, like the SpaceMouse Compact.
daxliniere
Posts: 4
Joined: Sat Oct 16, 2021 3:24 pm

Re: SpaceExplorer USB won't stay calibrated

Post by daxliniere »

Sorry, Luping, that's not a solution. The mouse is less than a year old and still supported by 3DC.

It seems to have been related to operating the mouse on a non-horizontal surface. My workstation at work has a 5 degree slope for ergonomics and that seems to *sometimes* cause problems for the mouse. And, as I mentioned, Calibrate doesn't fix it.

I'd love to hear from 3DC staff about this, please.


All the best,
Dax.
raypower
Posts: 1
Joined: Thu May 19, 2022 12:59 am

Re: SpaceExplorer USB won't stay calibrated

Post by raypower »

daxliniere wrote: Sun May 15, 2022 2:24 pm Sorry, Luping, that's not a solution. The mouse is less than a year old and still supported by 3DC.

It seems to have been related to operating the mouse on a non-horizontal surface. My workstation at work has a 5 degree slope for ergonomics and that seems to *sometimes* cause problems for the mouse. And, as I mentioned, Calibrate doesn't fix it.

I'd love to hear from 3DC staff about this, please.


All the best,
Dax.
Hello
Did you ever figure your issue out?
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