The 3d device in solidworks2021 is not responding

Questions and answers about 3Dconnexion devices on Windows.

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bbblll
Posts: 2
Joined: Sun Jun 26, 2022 7:53 pm

The 3d device in solidworks2021 is not responding

Post by bbblll »

Hello,The 3d device in solidworks2021 is not responding,驱动版本10.8.7
luping
Posts: 941
Joined: Wed Mar 20, 2019 5:54 pm

Re: The 3d device in solidworks2021 is not responding

Post by luping »

Which device model?
Make sure you have activated the 3Dconnexion plug-in in the SOLIDWORKS plug-in manager.
bbblll
Posts: 2
Joined: Sun Jun 26, 2022 7:53 pm

Re: The 3d device in solidworks2021 is not responding

Post by bbblll »

Hello, the device model is SpaceMouse Wireless. When installing the driver, I checked the SOLIDWORKS plug-in. The 3D plug-in in SOLIDWORKS was also started, but it did not respond and could not be used. It works in 3Dconnexion Viewer, but does not work in Solidworks2021 .
luping
Posts: 941
Joined: Wed Mar 20, 2019 5:54 pm

Re: The 3d device in solidworks2021 is not responding

Post by luping »

Request 3Dconnexion official support from here:
https://3dconnexion.com/cn/support/
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