Spacemouse Wireless reports 1% charge - with a full cell

Questions and answers about 3Dconnexion devices on Windows.

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TheMouseMan
Posts: 4
Joined: Thu Jan 12, 2023 1:36 am

Spacemouse Wireless reports 1% charge - with a full cell

Post by TheMouseMan »

I recently started getting that warning when my PC starts up (with the Spacemouse Wireless plugged in). It's a few years old so I replaced the LiPo cell.

The new cell is fine, it's being charged by the Spacemouse (I know because I went back inside and measured it) and everything should be good to go, except I still occasionally get this warning message. Sometimes, if I look at the properties, it tells me 100%. If I've used it wirelessly for a while, the charging icon is there and it gets full after a while. Then I'll get this 1% again... when the mouse is definitely fully charged.

I recall reading somewhere here that there is a firmware update to address that issue. Is there?

My Spacemouse Wireless is on Firmware 4.38, software 3DxWare 10.6.4.
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