Account registration will not accept activation code

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TheMouseMan
Posts: 4
Joined: Thu Jan 12, 2023 1:36 am

Account registration will not accept activation code

Post by TheMouseMan » Tue Jan 17, 2023 6:54 am

I've tried to register an account on the 3dconnexion.com site to ask about support. I waited about ten minutes for the activation email to arrive, then gave up and went to do something.

I came back to find the email waiting. Entered the code on the still-open web page... "The verification code was invalid. We have sent you a new one, please enter the new code carefully."

The new code arrived quickly, so I did. And again. And again.

Eight codes, all refused. I also tried manually "resend activation code". Same result. I turned off my advert blocker too.

Help!!! :)

hectorcastro
Posts: 1
Joined: Tue Jan 17, 2023 10:11 am

Re: Account registration will not accept activation code

Post by hectorcastro » Tue Jan 17, 2023 11:44 pm

Same here. The Register->Activation-Email->Account-Activation loop is currently broken.

See attached image:
3dc_error.JPG
3dc_error.JPG (155.16 KiB) Viewed 206 times
Please let us know when it can be fixed.

Cheers

Hector

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