SpaceMouse Enterprise high pitched noise

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bobderbouwer
Posts: 1
Joined: Fri May 29, 2020 4:04 pm

SpaceMouse Enterprise high pitched noise

Post by bobderbouwer » Fri May 29, 2020 4:07 pm

Hello,

I just received my SpaceMouse Enterprise and started paying with it. But when I'm adjusting the brightness of the LCD screen, a high pitched noise is create by the Spacemouse. Only when the LCD is off or at 100%, then the noise is gone. But everything between makes annoying sounds at different frequencies.

I was wondering if anyone else is having this issues?

Thanks.

luping
Posts: 264
Joined: Wed Mar 20, 2019 5:54 pm

Re: SpaceMouse Enterprise high pitched noise

Post by luping » Sun Jun 07, 2020 4:33 pm

I never encounter such issue with SME. Maybe yours is a defective device, RMA is due.

UtaSH
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Re: SpaceMouse Enterprise high pitched noise

Post by UtaSH » Mon Jun 08, 2020 7:21 am

bobderbouwer wrote:
Fri May 29, 2020 4:07 pm
Hello,

I just received my SpaceMouse Enterprise and started paying with it. But when I'm adjusting the brightness of the LCD screen, a high pitched noise is create by the Spacemouse. Only when the LCD is off or at 100%, then the noise is gone. But everything between makes annoying sounds at different frequencies.

I was wondering if anyone else is having this issues?

Thanks.
Hi bobderbouwer,

please contact our Technical Support Team. They can assist you with a replacement device if needed.

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