Hello,
I just received my SpaceMouse Enterprise and started paying with it. But when I'm adjusting the brightness of the LCD screen, a high pitched noise is create by the Spacemouse. Only when the LCD is off or at 100%, then the noise is gone. But everything between makes annoying sounds at different frequencies.
I was wondering if anyone else is having this issues?
Thanks.
SpaceMouse Enterprise high pitched noise
Moderator: Moderators
Re: SpaceMouse Enterprise high pitched noise
I never encounter such issue with SME. Maybe yours is a defective device, RMA is due.
Re: SpaceMouse Enterprise high pitched noise
Hi bobderbouwer,bobderbouwer wrote: ↑Fri May 29, 2020 4:07 pm Hello,
I just received my SpaceMouse Enterprise and started paying with it. But when I'm adjusting the brightness of the LCD screen, a high pitched noise is create by the Spacemouse. Only when the LCD is off or at 100%, then the noise is gone. But everything between makes annoying sounds at different frequencies.
I was wondering if anyone else is having this issues?
Thanks.
please contact our Technical Support Team. They can assist you with a replacement device if needed.
Uta
3Dconnexion
3Dconnexion