Where are products shipped from ordered online

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Joined: Thu Sep 17, 2020 3:17 am

Where are products shipped from ordered online

Post by adbjn » Thu Sep 17, 2020 3:31 am

My location is Sweden.

I would like to order a CadMouse Pro on the 3dConnexion website online shop. However, it does not say anywhere where the mouse will be shipped from.

The thing is Swedish VAT is added automatically on checkout in the 3DConnexion online shop, but regardless, if it is sent from the US (or anywhere outside the EU) VAT will most probably have to be paid again on top of what I pay to 3DConnexion before I can actually collect it. I really want to avoid paying VAT twice.

Anyone knows where it would be shipped from or how VAT is handled if it has to be imported from the US?

Thanks for any info about this.

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Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany

Re: Where are products shipped from ordered online

Post by UtaSH » Thu Oct 01, 2020 2:48 am

Hi adbjn,

if you are ordering from Sweden we ship our device from our warehouse in Germany.

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