Delivery Query

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BenH0
Posts: 4
Joined: Thu Jan 21, 2021 8:16 pm

Delivery Query

Post by BenH0 » Thu Jan 28, 2021 9:22 pm

<t>Hi there,<br/>
<br/>
I have recently made my first order on the UK webstore on 22nd of January. I am still currently waiting for my order to be processed. I have emailed 3dconnexion a few time regarding when try will process the order and provide me tracking numbers. However, I have not received a single reply.<br/>
<br/>
Please could you support me in this situation.<br/>
<br/>
Thank you,<br/>
<br/>
Ben</t>

luping
Posts: 479
Joined: Wed Mar 20, 2019 5:54 pm

Re: Delivery Query

Post by luping » Thu Feb 04, 2021 7:10 am

I suppose it's due to the new coronavirus COVID-19 variant strain(mutation) in South England in UK that leads to lockdown, and eventually leads to delay of delivery. Just my guess.

UtaSH
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Location: Munich, Germany
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Re: Delivery Query

Post by UtaSH » Thu Feb 04, 2021 11:09 am

Handled here.

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