keypad non functionning solidworks

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floVM
Posts: 2
Joined: Mon Feb 07, 2022 6:12 am

keypad non functionning solidworks

Post by floVM »

Good day all,
I'm using the 3dSPace mouse enterprise and eventually I was working on solidworks and Word when I noticed that none of the button on the keypad were functionning. I'm trying to use CTRL or SHIFt or ESC on the 3DSpace mouse enterprise and it doesn't work.
Did someone face the same issue?
Thanks for the answer
DavidV
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Posts: 85
Joined: Mon Feb 24, 2020 2:49 pm

Re: keypad non functionning solidworks

Post by DavidV »

Hello floVM,

How is the device plugged in? Sometimes if its in a USB Hub that does not have its own power source then this could happen. Do you know which driver version you have also? Have you tried different USB ports on your machine?
floVM
Posts: 2
Joined: Mon Feb 07, 2022 6:12 am

Re: keypad non functionning solidworks

Post by floVM »

Hey there,
thanks for the answer.

I tried to change the usb outlet and didn't work. However, I downloaded the new driver that was uploaded days ago and now it works.
I should have thought of that.

Thanks for the answer though :)
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