How to clean my hardware

If you have questions or comments concerning any non-support related 3Dconnexion topic, please use this forum.

Moderator: Moderators

Post Reply
edu
Posts: 5
Joined: Tue Oct 19, 2021 3:33 pm

How to clean my hardware

Post by edu »

Hello, I hope you are very well. Sorry if my question is silly, but I was wondering what is the correct way to clean and care for my device. I have a 3dmouse enterprise and lately I have felt that the device is becoming a bit sticky and dust easily sticks to it. I tried to clean it with a damp cloth and I saw that it was beginning to peel, so I don't know what's the correct way to clean it and protect it from dust.
photo1647969291.jpeg
photo1647969291.jpeg (85.94 KiB) Viewed 6555 times
DavidV
Moderator
Moderator
Posts: 85
Joined: Mon Feb 24, 2020 2:49 pm

Re: How to clean my hardware

Post by DavidV »

Hello Edu,

You can try a lightly damped cloth and see if it helps, but it looks like the coating on the knob is coming off.
If the damp cloth does not help, then I would suggest contacting technical support https://3dconnexion.com/us/support-request/login/
edu
Posts: 5
Joined: Tue Oct 19, 2021 3:33 pm

Re: How to clean my hardware

Post by edu »

Thank you!
Post Reply