Error message assistance please

Questions and answers about 3Dconnexion devices on Windows.

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dougmurrray85
Posts: 33
Joined: Thu Feb 16, 2023 8:48 pm

Error message assistance please

Post by dougmurrray85 »

I am getting the following error from Bluebeam when trying to use custom radial menus. It also is somehow blocking macros from functioning correctly. How do I circumvent this?
Bluebeam Interference.jpg
Bluebeam Interference.jpg (52.03 KiB) Viewed 2051 times
20230529 3Dcx driver.jpg
20230529 3Dcx driver.jpg (32.92 KiB) Viewed 2051 times
DavidV
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Posts: 85
Joined: Mon Feb 24, 2020 2:49 pm

Re: Error message assistance please

Post by DavidV »

Hello,

It looks as though you Antivirus is causing issues with this, I would recommend to contact 3Dconnexion Technical Support so they can assist further.

Here is a link to contact them if you have not contacted Technical Support already: https://3dconnexion.com/us/support-request/login/
dougmurrray85
Posts: 33
Joined: Thu Feb 16, 2023 8:48 pm

Re: Error message assistance please

Post by dougmurrray85 »

This is not being caused by my anti-virus, it is being caused by Bluebeam.

Every other piece of software works fine, but bluebeam has somehow figured out how to block interaction from my 3D Connexion and Huion drivers :evil:
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