MacOS Sonoma doesn't find Spacemouse wireless

[Biesti7]

Hi,

After updating to MAcOs14 Sonoma, as well as the latest 3Dconnexion driver, my space mouse wireless isn't detected any longer...
Even installing an earlier driver doesn't seem to solve the problem.

Any ideas?

[ngomes]

my space mouse wireless isn't detected any longer...

A "not detected" wireless device can be caused my something as simple as it being switched off.

If you can share additional details, perhaps we can provide a more helpful response.

[Trudant]

Hello -

I'm having the same issue.

M2 Mac, Upgraded to Sonoma 14.0
Wireless SpaceMouse is not connecting.
It works when connected by USB cable.

I tried to reinstall the driver and it is hung on 'Running page scripts'. I'm not sure if this is related.

My typical go-to for verifying operation is to click on the buttons on the sides, no menu appears.
Plug in the USB cable and don't change anything else, mouse functions as expected.

SpaceMouse Wireless Receiver is recognized in the USB device tree.

Tried connecting the wireless dongle direct (USB 3.1 Bus) and through a USB 2.0 hub.
Also I will note that MacOs asks if I would like to allow the accessory and I say 'yes'.

*********
Update - I just discovered that when I move my Wireless Mouse head around, it does scroll my web browser.
So I am connecting through the wireless dongle but actions are not being interpreted properly.
For example... rotate left/right scrolls up and down!! Very odd.

--------

Suggestions welcome!

[luping]

Hi,

After updating to MAcOs14 Sonoma, as well as the latest 3Dconnexion driver, my space mouse wireless isn't detected any longer...
Even installing an earlier driver doesn't seem to solve the problem.

Any ideas?

So far, the supported OS:

macOS 11, macOS 12, macOS 13

Apple macOS is never known for its backward compatibility. Do some basic search before system upgrade.

[fpsnyder]

Having experienced this same 10.8.2 driver install on Sonoma, I then tried a different approach that worked. Run the uninstall program from the 3D Connexion folder first, restart, then install the 10.8.2 driver. This method appears to get around the install hanging up on the "Running package scripts..." and not seeing the SpaceMouse or CADMouse in properties. Hope this helps!

[giddycracked]

Hello -

I'm having the same issue.

M2 Mac, Upgraded to Sonoma 14.0
Wireless SpaceMouse is not connecting.
It works when connected by USB cable.

I tried to reinstall the driver and it is hung on 'Running page scripts'. I'm not sure if this is related.

My typical go-to for verifying operation is to click on the buttons on the sides, no menu appears.
Plug in the USB cable and don't change anything else, mouse functions as expected.

SpaceMouse Wireless Receiver is recognized in the USB device tree.

Tried connecting the wireless dongle direct (USB 3.1 Bus) and through a USB 2.0 hub.
Also I will note that MacOs asks if I would like to allow the accessory and I say 'yes'.

*********
Update - I just discovered that when I move my Wireless Mouse head around, it does scroll my web browser.
So I am connecting through the wireless dongle but actions are not being interpreted properly.
For example... rotate left/right scrolls up and down!! Very odd.

--------

Suggestions welcome!

Currently supported operating systems are macOS 11, macOS 12, macOS 13

[ngomes]

Currently supported operating systems are macOS 11, macOS 12, macOS 13

MacOS 14 "Sonoma" is supported as of v. 10.8.3 of 3DxWare 10.

[jgaltUSA]

So months later still no solution to this problem?

[cgarch]

Just installed 10.8.4 - SpaceMouse Wireless is not recognized, but the CadMouse is . . after multiple restarts, uninstalls, reinstalls, and reverting to 10.8.2 it still is not recognized. It was working just fine prior to this under MacOS Sonoma 14.4.1. Why, oh why did I update???

Mouse is on a USB cable to the laptop, is on during and after all of the above.

Apple M1 Max chip
OS 14.4.1
64gb memory

Craig

[Rapona]

Hello ladies and gentlemen .I am working on a MAC Book Pro with M2 processor. And with operating system Sinoma 14.4.1 - I have the following problem:
After installing the new Sketchup 2024 my SpaceMouse Pro stopped working. I made the mistake to upgrade with the new driver 10,8,3 and after starting the installation procedure it stuck at about 50% and stays like that indefinitely . I tried installing all possible drivers from your archive but nothing helps . I also reverted the old version of SketchUp 2013 hoping that things will be better there but alas no result . Please advice how to solve the problem .

[Ree]

Good morning

Since i bought this space mouse i had not ing but troubles with it. Now i wanted to use Sketchup again and again the mouse is not working.
The installeren does not work so any update is impossible.

Groeten Raimond

[KatAdair]

I just upgraded to a MacBook M3 Max with 36 GB of RAM and Sonoma 14.4. I am trying to reinstall all of my software and I cannot get my SpaceMouse Wireless to connect. Never mind my constant griping about the lack of BLUETOOTH, but now I have this beautiful new computer that will allow me to finally use SketchUp efficiently, and my SpaceMouse doesn't work.

Using the dongle with an adapter . The trainer is not working at all, and I'm not sure if the SpaceMouse is even compatible with this new Mac.

Please tell me that there is a SALE on this SpaceMouse "while supplies last" because a BLUETOOTH VERSION IS COMING. I'll happily sell this one at a discount to get one that actually doesn't require a dongle.

[ngomes]

I'll happily sell this one at a discount to get one that actually doesn't require a dongle.

The dongle is unlikely to be the issue but, to be sure, perhaps you can test it on a different system. If it works fine on another system, then the problem is likely to be an installation issue: the user must "allow" the system extension to load and this is easy to miss, although we have a panel in 3Dconnexion Home that pops up when that problem occurs.

[cgarch]

I was finally able to get my SpaceMouse working with a nudge from Support. Looking at my the details in 'About this Mac' it appears that I had a problem with one my USB hubs, a 3.0 one. Connecting the mouse via USB directly to my LT via an adapter and it was there and functioning. Not a preferred solution but it works. Time to upgrade some old gear.

As to the dongle, when I could get it work, the lag was a bit too much for me - much faster to go with a direct cabled connection. YMMV.

[KatAdair]

Using the dongle with an adapter . The trainer is not working at all, and I'm not sure if the SpaceMouse is even compatible with this new Mac.

After fighting this for a couple hours last night, I finally got it to work. Can't reproduce what I did to make it work. However, when I opened my laptop this afternoon to start a SketchUp session, it didn't work again. I unplugged the dongle, plugged it back in, and it seemed to work. So I can confirm it works on the M3 Max with Sonoma 14.4. It still seems a little buggy, but it looks like once you get it connected, it will stay connected until you put the computer to sleep.

I'm seeing no lag whatsoever. It's a pretty fast little laptop.