Changes to SpaceMouse settings have no effect in FastSuite E2

[trevorvn]

My company just recently got FastSuite E2, it's CAM software we are going to be using to program some CNC lasers. I was told it worked with Space Mice, and it does, but if I try to change any settings, the changes have no effect. I can invert an axis, the axis stays non-inverted, I can speed up or slow down an axis, the speed stays the same, but the main issue is that I need to change the Zoom Direction from Forward / Backward to Up / Down.

I have been using Space Mice with the Zoom Direction set to Up / Down for 5+ years now on multiple CAD and CAM programs, I am not going to untrain and relearn all that muscle memory for one program.

Anyone know of any work arounds I can do to actually get the zoom direction to change? I'm comfortable with messing with Cfg files and stuff like that if needs be.

Any ideas would be welcome. Thank you in advance!

[luping]

"FastSuite E2" so who told you? Ask him/her why he/she said so.

Ask the software vendor to join https://3dconnexion.com/uk/software-developer-program/

[jwick]

You might need a special cfg file. Tech support may know something about this app. I've never heard of it.

[trevorvn]

"FastSuite E2" so who told you? Ask him/her why he/she said so.

Ask the software vendor to join https://3dconnexion.com/uk/software-developer-program/

It was one of the sales people I think. Don't worry after all of this is settled, I will let them know all about it haha.

I will ask them once their support gets back to me.

[trevorvn]

You might need a special cfg file. Tech support may know something about this app. I've never heard of it.

When I reached out to 3Dconnexion support they said I should reach out to FastSuite support, so far the people I have talked to there have not been helpful though so I asked 3Dconnexion if there was any work arounds or anything they knew of, but they just said they can't assist any further and that FastSuite should register with the 3Dconnexion developer program.

Do you know what kind of cfg file, or even where to start exploring? The cfg file for FastSuite E2 seems to reflect any of the changes I make in the 3Dconnexion settings, but there is plenty of stuff in there I don't understand.

[jwick]

You are not meant to understand what is in there. It is just supposed to work, so you can get back to doing your job

Good news: it does read the 3D mouse, and does the math correctly. Without that, there isn't much I can do.

It isn't using one of our APIs, or it would "just work". It may be using one of the Microsoft APIs, which I can't detect automatically.

I'll need to send you some files. Is your registered email address correct (zero...)?

[trevorvn]

Yes, that one should work, thank you!