2+months since last software update?

Questions and answers about 3Dconnexion devices on Windows.

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richard.aubin
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Joined: Sun Nov 27, 2016 2:16 pm

2+months since last software update?

Post by richard.aubin »

It's been 2 months since the last software update.
Is there anything being released soon? I'm looking forward to seeing if my issue has been fixed or at least getting close to being resolved.
UtaSH
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Re: 2+months since last software update?

Post by UtaSH »

Hi richard.aubin,

can you explain what issue you have? Unfortunately we cannot tell any release dates.
richard.aubin
Posts: 14
Joined: Sun Nov 27, 2016 2:16 pm

Re: 2+months since last software update?

Post by richard.aubin »

UtaSH wrote:Hi richard.aubin,

can you explain what issue you have? Unfortunately we cannot tell any release dates.
The Rhino Lag issue.

I haven't used either of my spacemouse pro devices in over 3 months.
UtaSH
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Re: 2+months since last software update?

Post by UtaSH »

Hi richard.aubin,

We have had reports that the lag can be caused by editing the button settings for Rhino in the 3Dconnexion driver GUI. Rhino is a special case integration where the button mapping is done within the application. Please try removing the user file, and using the internal options exclusively:
  1. Close Rhino.
  2. Stop the driver (Start -> All Apps -> 3Dconnexion -> Stop Driver).
  3. Delete %APPDATA%\3Dconnexion\3DxWare\Cfg\Rhino.xml.
  4. Restart the driver (Start -> All Apps -> 3Dconnexion -> Start Driver).
  5. Use only Rhino button settings and camera control settings from popup menu
    1. Rhino_Options_3Dconnexion_PopupMenu.png
      Rhino_Options_3Dconnexion_PopupMenu.png (47.63 KiB) Viewed 4303 times
    2. http://docs.mcneel.com/rhino/5/help/en- ... nexion.htm
  6. Let us know if this solves the lag when switching applications.
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