Spacemouse Enterprise buttons stopped working

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moverend
Posts: 13
Joined: Wed Jul 27, 2016 3:41 pm

Spacemouse Enterprise buttons stopped working

Post by moverend »

Hi,

The buttons on Spacemouse Enterprise recently stopped working. More specifically the keyboard emulator buttons on the left and delete on the right. The numbered functions seem to work and the actual knob.

I've tried uninstalling and re-installing 3DXware and there is no "3Dconnexion KMJ Emulator" in the device manager (from other thread).

3DxWare64_v10-5-3_r2686
OS Name Microsoft Windows 10 Pro (64)
Version 10.0.15063 Build 15063
Processor Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz, 3401 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
Video NVIDIA GeForce GTX 980 Ti (x2)

Any ideas? Thanks!
moverend
Posts: 13
Joined: Wed Jul 27, 2016 3:41 pm

Re: Spacemouse Enterprise buttons stopped working

Post by moverend »

...and now it seems that my CADmouse (wired) is having scrolling issues. After moving the scroll wheel slightly it will sometimes continue to scroll in that direction.
UtaSH
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Re: Spacemouse Enterprise buttons stopped working

Post by UtaSH »

Hi moverend,

I recommend to contact our Technical Support Team. They can collect all needed information for the troubleshooting.
moverend
Posts: 13
Joined: Wed Jul 27, 2016 3:41 pm

Re: Spacemouse Enterprise buttons stopped working

Post by moverend »

Will do. I'll post the solution if they figure it out.
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