BLUE SCREEN INVENTOR 2008

Questions and answers about 3Dconnexion devices on Windows.

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sneeky
Posts: 2
Joined: Wed Feb 13, 2008 8:12 am

BLUE SCREEN INVENTOR 2008

Post by sneeky »

I have bought a SpaceNavigator recently to work on my Inventor skills, and eversince I installed the darn thing, my computer gives me a blue screen from time to time

IRQL_NOT_LESS_OR EQUAL

I already installed the latest driver, still the same issue

Does anybody have any idea what to do??

Much appreciated
rstadie
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Post by rstadie »

Hi Sneeky,

It is much unlikely that our application (!) causes that blue screen.
How often do you see that blue screen and have you tested if it also occurs when you unplug our device? It which conditions does it occur? Which driver are you using and, that is important, have you tried to install any third-party-driver for our device?

I would check the following:

- Temperature of CPU while working in Inventor
- Test your RAM
- Check your device-manager and select "View - Resources by type"
Look after hardware that is sharing IRQs - try to disable e.g. the soundcard and see if the error reoccurs
- Remove all unnecessary hardware from your computer (e.g. sound card, TV-card...).
- Also disable all unused hardware in your bios. Then check if you still get these blue screens. Then connect our device and check if you get blue screens. If not (what I guess) continue to reconnect/re-enable your hardware and check for the blue screens every time you re-install "new" hardware.
Robert Stadie
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