Pro-Engineer crashing in Sketcher with Space Navigator3

rapidoconsulting · Post by **rapidoconsulting** » Mon Jul 30, 2007 10:02 am

I have noticed that Pro-Engineer Wildfire III is crashing a lot in sketcher when the space navigator driver is running. If I shut down the driver the program is stable, but I don't have the navigator to use. I have used the latest driver, but found that it was worse than 3.2.2. I frequently use the calibrate button to make sure that is not the issue. I rarely use the controller in the 2d sketcher mode, but use it always outside of sketcher. Has anyone seen this and is there a fix?

Sincerely

Post by **ngomes** » Mon Jul 30, 2007 10:12 am

Hi rapidoconsulting,

What is the build number of WF3 that you are using? Also, do you have an x64 or 32-bit build of WF3?

rapidoconsulting · Post by **rapidoconsulting** » Tue Jul 31, 2007 6:25 am

Wildfire III build M40, but I have seen it happening on later builds. OS is 32 bit XP. I have recently changed computers and the issue was still present on new and old machine. I will say that if you should stay in sketcher without any input for approx 1 minute or more, I will usually get a crash. I don't believe this is related to hardware, but something to do with the sketcher enviroment vs controller. I try not to move the controller while in sketch mode, but still crashes can happen. This doesn't happen everytime I enter into sketch mode, but is it frequent.

Thanks

agoenczi · Post by **agoenczi** » Tue Jul 31, 2007 8:01 am

Hi rapidoconsulting

Could you describe a scenario in order to reproduce?

rapidoconsulting · Post by **rapidoconsulting** » Tue Jul 31, 2007 12:04 pm

Basically the situation is if I enter into sketcher for creating a solid protrusion or cut or any feature for that matter, there are times when Pro-E will shutdown. This is not every single time, nor on any particular part, it just happens all of sudden. I can most definitely make it crash if I redefine the original sketch. An example would be to make a rectangle sketch and finish the feature, then I want to add another minor change to the rectangle sketch through the redefine sketch and that will usually make Pro-E close. I don't see any issues outside the sketcher window. There is one more thing that can make Pro-E crash under the sketcher is say for example you are making a sketch and you have to get up to go to the bathroom for a minute or two; when you come back and you move the mouse Pro-E will crash; not long enough to make the screen saveer come on. If I shut down the 3dware driver Pro-E remains stable throughout these examples. I try not to use the controller while I'm in sketch mode, but that doesn't seem to help either.

Thanks

Eric

rapidoconsulting · Post by **rapidoconsulting** » Tue Jul 31, 2007 1:14 pm

Try this one.

Program one of the buttons to have the sketcher references as its button. That certainly will crash Pro-E once you select the button and then proceed to another command. Also I'm finding that the saved buttons are not retaining their values. I have the control key on one and the other the sketcher references.

Thanks

agoenczi · Post by **agoenczi** » Wed Aug 01, 2007 1:35 am

Hi rapidoconsulting

I tried to sketch more rectangles. I saved the changes. Afterwards I changed the geometry by moving different lines. I could even open an another window with a new assembly: no crash happened.

I tried afterwards to map a function (Sketch Setup...) to a button. No crash again.

Could you describe a short step-by-step scenario with which I should be able to reproduce the issue you described?

rapidoconsulting · Post by **rapidoconsulting** » Thu Aug 02, 2007 8:51 am

The crashing might be related to sketcher in sheetmetal module. I have been working on many sheetmetal parts and the crashing causes some loss of work before last save. There might be something related to WFIII the controller driver and sketcher. I have not worked on WFII with this controller. I will keep trying to zero in on the exact cause. Sketch profiles are not only rectangles but other lines as well. I was just trying to provide an example sketch and see if you could see a crash.

Sincerely

Eric

agoenczi · Post by **agoenczi** » Tue Aug 07, 2007 7:40 am

Hi rapidoconsulting,

Could you describe a scenario which would lead with a very high probability to a crash? It is very important that I could reproduce the crash: this would be the first step to do while finding an eventual bug...

rapidoconsulting · Post by **rapidoconsulting** » Mon Aug 27, 2007 6:25 am

Hello

I think the sketcher issue is related directly to Pro-E. I turned the driver off and had a crash as well. Sorry to point the finger at the space navigator.