I reinstalled it.. the erases everything from registry and panel control etc.... and It worked... but again... I turn on my pc... and it did not recognized the port usb of my mouse .
what happens with my mouse 3d?
that it will be happening?
problem whit my mouse 3d..i need support
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Corearquitectos
- Posts: 11
- Joined: Thu Sep 27, 2007 12:25 pm
problem whit my mouse 3d..i need support
recently I bought an space navegator PE, I installed it very well, but when I turned off my PC and the next day I turn on my PC again but didn't recognized the 3d mouse, the drivers did not recognized,
I reinstalled it.. the erases everything from registry and panel control etc.... and It worked... but again... I turn on my pc... and it did not recognized the port usb of my mouse .
what happens with my mouse 3d?
that it will be happening?
I reinstalled it.. the erases everything from registry and panel control etc.... and It worked... but again... I turn on my pc... and it did not recognized the port usb of my mouse .
what happens with my mouse 3d?
that it will be happening?
Try the steps below if you still have an issue with your Navigator you can contact the support desk it may be a Hardware issue.
http://www.3dconnexion.com/support/tech_support.php
Full uninstall and reinstall process for Windows XP, Windows XP 64, Windows Vista 32 and Vista 64:
Before proceeding make sure they or their IT administrator are logged in with full admin privileges.
1) Download the latest driver from the 3DConnexion website and save it to an easy to access location such as the desktop.
2) Uninstall the current driver through the Add/Remove programs. Then make sure the 3DConnexion folder in C:\Program Files is deleted and purged from the Recycle Bin.
3) Navigate to C:/Documents and Settings/your profile/Application Data or C:/Documents and Settings/admin/Application Data/ and delete the 3DConnexion folder there and be sure that it is also purged from the Recycle Bin. Check both locations to be sure.
NOTE: on Vista machines the paths to the profiles will be found in C:/Users/your profile/AppData or C:/Users/admin/AppData/.
4) Under the 'Start' button and 'Run' type in 'regedit' and hit OK to bring up the Registry Editor. It is strongly recommended that a backup of the registry be made first by right clicking on the My Computer icon in the left panel of the Registry Editor and selecting 'export'. Title it something like Registry Backup and point it to an easy to access location like the desktop. Once the backup is complete there are 2 registry entries to remove:
Under the branches
http://www.3dconnexion.com/support/tech_support.php
Full uninstall and reinstall process for Windows XP, Windows XP 64, Windows Vista 32 and Vista 64:
Before proceeding make sure they or their IT administrator are logged in with full admin privileges.
1) Download the latest driver from the 3DConnexion website and save it to an easy to access location such as the desktop.
2) Uninstall the current driver through the Add/Remove programs. Then make sure the 3DConnexion folder in C:\Program Files is deleted and purged from the Recycle Bin.
3) Navigate to C:/Documents and Settings/your profile/Application Data or C:/Documents and Settings/admin/Application Data/ and delete the 3DConnexion folder there and be sure that it is also purged from the Recycle Bin. Check both locations to be sure.
NOTE: on Vista machines the paths to the profiles will be found in C:/Users/your profile/AppData or C:/Users/admin/AppData/.
4) Under the 'Start' button and 'Run' type in 'regedit' and hit OK to bring up the Registry Editor. It is strongly recommended that a backup of the registry be made first by right clicking on the My Computer icon in the left panel of the Registry Editor and selecting 'export'. Title it something like Registry Backup and point it to an easy to access location like the desktop. Once the backup is complete there are 2 registry entries to remove:
Under the branches