I have purchased navigator controll for my computer which is windows xp.
I have gotten error:2 message and then ISHELPER failed message. I am not having a success with installing the 3d navigator at the time being and getting a little frustrated. What is there to do?
problems installing
Moderator: Moderators
I spoke with Your Wife this morning.
There appears to be a permissions that has been changed on your pc blocking writing to hard drive.
I had her try installing the cleanup tool.
Error 1317 is a Windows Installer error that indicates the Windows installer could not create a directory where indicated.
Windows XP Home:
1. Reboot into safe mode
a. Restart Windows.
b. Press F8 before Windows starts, when you see a message such as "For Advanced Startup Options . . . ."
c. Select Safe Mode from the list of startup options.
d. "Safe Mode" should appear in each corner of the desktop.
-- If "Safe Mode" doesn't appear in each corner of the desktop, then repeat steps 6-8.
-- If "Safe Mode" does appear in each corner of the desktop, then log in as administrator of the local machine.
e. If a dialog box indicates that Windows is running in Safe Mode, then click OK.
2. Choose Start > My Computer.
3. Choose Tools > Folder Options, and then click the View tab.
4. In the Advanced Settings, deselect Use Simple File Sharing (Recommended), and click OK.
5. Right click on theparent folder contained within the error and select Properties. Example: If the error said "Error 1317... C:\Documents and Settings\All Users\Application Data\...", then right click on Application Data and select Properties.
6. Select the Security tab.
7. Make certian that Administrators is listed and permissions for security is set to full control.
There appears to be a permissions that has been changed on your pc blocking writing to hard drive.
I had her try installing the cleanup tool.
Error 1317 is a Windows Installer error that indicates the Windows installer could not create a directory where indicated.
Windows XP Home:
1. Reboot into safe mode
a. Restart Windows.
b. Press F8 before Windows starts, when you see a message such as "For Advanced Startup Options . . . ."
c. Select Safe Mode from the list of startup options.
d. "Safe Mode" should appear in each corner of the desktop.
-- If "Safe Mode" doesn't appear in each corner of the desktop, then repeat steps 6-8.
-- If "Safe Mode" does appear in each corner of the desktop, then log in as administrator of the local machine.
e. If a dialog box indicates that Windows is running in Safe Mode, then click OK.
2. Choose Start > My Computer.
3. Choose Tools > Folder Options, and then click the View tab.
4. In the Advanced Settings, deselect Use Simple File Sharing (Recommended), and click OK.
5. Right click on theparent folder contained within the error and select Properties. Example: If the error said "Error 1317... C:\Documents and Settings\All Users\Application Data\...", then right click on Application Data and select Properties.
6. Select the Security tab.
7. Make certian that Administrators is listed and permissions for security is set to full control.