Very often when I turn the mouse on it doesn't work. When I look in the Properties panel it shows as Unknown.
It is necessary to unplug the dongle and reinsert it.
This is my system
Can you please assist?
Thanks
SpaceMouse Wireless says mouse is unknown
Moderator: Moderators
Re: SpaceMouse Wireless says mouse is unknown
The "unknown" label refers to the battery state: immediately after enabling the SpaceMouse, the battery level is not available. Once the device has been used, the battery charge level information is sent to the host computer and the panel is updated accodingly.ChrisMower wrote: ↑Fri Aug 27, 2021 11:52 am When I look in the Properties panel it shows as Unknown.
Try touch the sensor cap after turning the device on: it should update the battery charge level within a few seconds.
Nuno Gomes