CadMouse Compact Wireless + Windows 11

Questions and answers about 3Dconnexion devices on Windows.

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deodekabokat
Posts: 4
Joined: Tue Aug 08, 2023 1:03 am

CadMouse Compact Wireless + Windows 11

Post by deodekabokat »

Hi,
Recentry I moved to Win11 from Win10 laptop. I have Cad Mouse Compact Wireless. I have paired mouse over bluetooth, in fact I have lost original receiver, anyway i didnt want to pack my usb since mouse allow to connect over bluetooth.
On Win 10, previous laptop everything worked fine. Now on new laptop I cannot pair my mouse with win11. Simply on pairing mode, windows doesnt find any device. Cannot recognize my mouse.
I have old version of this mouse and can pair my old mouse with new laptop, but as I mentioned Cad Mouse Wireless is not recognizable.

I checked, can be paired with old machine. So mouse works fine.
Does anyone had same issue?
deodekabokat
Posts: 4
Joined: Tue Aug 08, 2023 1:03 am

Re: CadMouse Compact Wireless + Windows 11

Post by deodekabokat »

Moreover,
Either CadMouse Compact and Pro cannot be detected. Other bluetooth mouses works fine, So it must be a problem with 3dConnexion devices and its compatibility with win11
CamCam955
Posts: 2
Joined: Tue Aug 08, 2023 3:03 pm

Re: CadMouse Compact Wireless + Windows 11

Post by CamCam955 »

Hello !
Just received my CadMouse Pro Wireless Left today and I've got the same problem as You, the mouse is never detected by Win11 (running on a 1 yo Asus Zenbook Pro - Mouse battery fully charged)
Otherwise, the mouse is working fine with it's dongle, which is not the way I want to use it for the exact same reason as Deodekabokat (Only one single USB on my laptop and I need it for other devices...
I'm really disappointed :cry:
Hope a solution will be find quickly :!:
CamCam955
Posts: 2
Joined: Tue Aug 08, 2023 3:03 pm

Re: CadMouse Compact Wireless + Windows 11

Post by CamCam955 »

After a few more researches, I found this page :
https://3dconnexion.com/uk/support/faq/ ... indows-11/
and after 2 attempts, it works for me... hope it'will be the same for You... :)
dariuszm
Posts: 1
Joined: Tue Aug 08, 2023 10:49 pm

Re: CadMouse Compact Wireless + Windows 11

Post by dariuszm »

Hello, same problem here. Did you found any solutions?
deodekabokat
Posts: 4
Joined: Tue Aug 08, 2023 1:03 am

Re: CadMouse Compact Wireless + Windows 11

Post by deodekabokat »

Wow, nobody?
It seems like only my WIN11 doesn't recognize 3dConnexion products.
ngomes
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Re: CadMouse Compact Wireless + Windows 11

Post by ngomes »

deodekabokat wrote: Wed Aug 09, 2023 2:41 am Wow, nobody?
It seems like only my WIN11 doesn't recognize 3dConnexion products.
Check the FAQ article linked above.

You may need to switch to "Advanced" discovery for Windows to pair with your CadMouse.
deodekabokat
Posts: 4
Joined: Tue Aug 08, 2023 1:03 am

Re: CadMouse Compact Wireless + Windows 11

Post by deodekabokat »

ngomes wrote: Fri Aug 11, 2023 1:48 am
deodekabokat wrote: Wed Aug 09, 2023 2:41 am Wow, nobody?
It seems like only my WIN11 doesn't recognize 3dConnexion products.
Check the FAQ article linked above.

You may need to switch to "Advanced" discovery for Windows to pair with your CadMouse.
Like a monkey I clicked pretty much everywhere, but not on this setting :-).
Thank you so much. It's always worth to ask
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