Hi, i have a problem wwhith spase mouse.
Mouse work fine a long 3-4 hour after this time windows usb driver send message - device not recognition
Test on laptop and PC. Time to time after stop workin im replug in other usb conector, work fine,but after 3-4 work not work again.
Maybe need firmware upgrade?
Space mouse not normal working
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Re: Space mouse not normal working
Hi tcom
Can you share which FW version do you have currently on your spacemouse?
You can check it by clicking more -> about in SmartUi.
Can you share which FW version do you have currently on your spacemouse?
You can check it by clicking more -> about in SmartUi.
Re: Space mouse not normal working
(FW: 4.37 / PID: S4319120537)
Re: Space mouse not normal working
Ok
So go to this site https://3dconnexion.com/se/support/faq/ ... -to-drift/
There you can download the 3DxFlash tool
Later you will have to:
Connect your device directly to an USB port of the computer
Launch the update tool (once installed, you can find it by opening Windows Start and searching for "3Dconnexion Firmware Update").
Select your device from the list and click "Upgrade".
For more information you can see the ReadMe file located in C:\Program Files\3Dconnexion\3DxFlash\
So go to this site https://3dconnexion.com/se/support/faq/ ... -to-drift/
There you can download the 3DxFlash tool
Later you will have to:
Connect your device directly to an USB port of the computer
Launch the update tool (once installed, you can find it by opening Windows Start and searching for "3Dconnexion Firmware Update").
Select your device from the list and click "Upgrade".
For more information you can see the ReadMe file located in C:\Program Files\3Dconnexion\3DxFlash\
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Re: Space mouse not normal working
Thanks a lot for informationskmiec wrote: ↑Mon Feb 19, 2024 3:04 am Ok
So go to this site https://3dconnexion.com/se/support/faq/ ... -to-drift/
There you can download the 3DxFlash tool
Later you will have to:
Connect your device directly to an USB port of the computer
Launch the update tool (once installed, you can find it by opening Windows Start and searching for "3Dconnexion Firmware Update").
Select your device from the list and click "Upgrade".
For more information you can see the ReadMe file located in C:\Program Files\3Dconnexion\3DxFlash\
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Re: Space mouse not normal working
I am also looking for the latest update