SpaceMouse Wireless doesn't work when plugged in

Questions and answers about 3Dconnexion devices on macOS.

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523ind
Posts: 1
Joined: Sat Oct 26, 2024 4:05 pm

SpaceMouse Wireless doesn't work when plugged in

Post by 523ind »

macOS Monterey Version 12.7.6
3DxWare 10 version 10.8.5

Good day! The last time I used this device it was plugged into my computer via the supplied 3Dconnexion Micro USB to USB-C cable. Since then I've gone through macOS and 3DxWare updates and now it will only work when using the wireless USB receiver.

Conversely my CadMouse Pro Wireless works every possible way (plugged in/no receiver, unplugged with receiver or Bluetooth) so I'm at a loss for what's preventing my SpaceMouse from working like before.

Any help or insights are appreciated, thanks in advance!
AmroSalih
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Re: SpaceMouse Wireless doesn't work when plugged in

Post by AmroSalih »

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
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