3Dconnexion Forum

Have you tried any specific troubleshooting steps beyond what you've shared, such as reinstalling the 3Dconnexion software or checking for macOS updates that might resolve compatibility issues with the 3DconnexionHelper? yes - all of them - complete driver removal and reinstall - remove security an...

We now have gone from July 5 until August 5th with no resolution and no further responses from 3Dconnexion..

As I have issues with 3DconnexionHelper "breaking down" here is a dump from terminal of what goes wrong. I have sent it to 3Dconnexion Support but they have not responded since (Sent July 5th 2024) It is clear there is an issue between 3DconnexionHelper and the DEXT... "uncaught excep...

Well got initially very fast responses from Support. But turns out it is a know problem (As in SpaceMouse only works as a mouse and is not recognised by "Settings/3DConnexion / Tools tab" I've sent crashlogs to 3DConnexion. No idea about turn around time - but looks like other people in th...

I had the same issues as others where the DEXT extension would not install - and never got the "settings" opportunity to allow installation. I tried EVERYTHING listed here - and nothing helped. DEXT did not get installed ( check in terminal with "systemextensionsctl list" Well th...

I have tried unsuccessfully to install on macOS Sonoma 17.1 (Release) but I never get the prompt to allow 3DConnexionHelper in Privacy and Security. I have tried uninstalling - and uninstall with CleanMyMacX and all kind of other ways to "force" macOS to see 3DConnexionHelper. But nothing ...

Posted a bug report via Beta feedback But thought I'd mention it here My "new" SpaceMouse Enterprise on latest and previous beta - keeps my MBP 16" 2019 from going to sleep - no matter if connected to external USB via Dock/Screen UBS Hub and Apple TB3 HDMI/USB adaptor (no USB-A on MBP...

Just dug out my old SpacePilot Pro That seems to almost work. But "Mapping" / "Type Keystroke" / Keystroke = ... "Keystroke = Command+- and Command+Shift+=) the MODE part does not work. No matter if mode is set to 1 per second or 10 per second - zoom in / out happens at the ...

Just tried the latest driver (3291) 1. After installation - restart caused a major Mac fail (MBP 16" Big Sur) during the requested reboot. Complete crash with "high speed fan" - I have not had any of those for AGES. The new driver no longer includes a kernel extension and installs as...

Just tried the latest driver (3291) 1. After installation - restart caused a major Mac fail (MBP 16" Big Sur) during the requested reboot. Complete crash with "high speed fan" - I have not had any of those for AGES. 2. I can't pair my SpaceMouse wireless - it just keeps saying searchi...