SpaceMouse Pro wired - Trainer up and down only goes down

Questions and answers about 3Dconnexion devices on macOS.

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noeqplease
Posts: 2
Joined: Sun May 12, 2024 1:35 pm

SpaceMouse Pro wired - Trainer up and down only goes down

Post by noeqplease »

Hi everyone,

I have a SpaceMouse Pro wired, and when using the trainer, the up and down page, the model only goes DOWN, never up. I am not finishing the trainer until I know why that does not work, thanks.

Macbook Pro Intel 2.3 GHz 8 core Intel i9
Using Mac OSX Sonoma 14.4.1
3DxMacCore version 1.3.4.473 (473)
3DxWare version 10.8.4 (3716)
AmroSalih
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Re: SpaceMouse Pro wired - Trainer up and down only goes down

Post by AmroSalih »

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
Amro Bobiec
noeqplease
Posts: 2
Joined: Sun May 12, 2024 1:35 pm

Re: SpaceMouse Pro wired - Trainer up and down only goes down

Post by noeqplease »

AmroSalih wrote: Tue May 14, 2024 4:07 am You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
Thanks, I think I'll do so. I jut changed over to a new Macbook Pro with the M2 Pro chip. The issue is now different:

I do not get any axial rotation, whether X, Y, Z axes, none are working at all. Using Sonoma 14.5.

The up and down works, left to right, and front to back as well.
zmetapl
Posts: 1
Joined: Thu Jun 06, 2024 5:28 am

Re: SpaceMouse Pro wired - Trainer up and down only goes down

Post by zmetapl »

I am having the same problem on Sonoma 14.5 axis doesn't work
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