Hi there,
(using Windows 10 pro V2004, 3dxWare 10.7.1.3280, 3dx Receiver with FW 1.05)
I just got a new SpaceMouse Wireless and a new CADMouse Pro Wireless.
- SpaceMouse works, receiver ok
- CAD-Mouse is not recognized, doesn't work (not even "on cable") and yes, it was charged for more than 48 hours... The green LED on top lights up.
Question:
- if I push the pairing-mode button, should the blue LED light up next to USB-sign? (it doesn't!)
- any "Reset"-function on the mouse?
Whats wrong? What test can I run to see, if I got a "Monday-Mouse" here, that is already dead?
tnx Weylyn
can't select pairing-mode on new CAD-Mouse
Moderator: Moderators
Re: can't select pairing-mode on new CAD-Mouse
Edit:
I tried to connect the CAD-Mouse also on an other system (Win10pro Notebook).
Also no connection, no pairing, no lights on the pairing-mode LEDs on the bottom of the mouse, just the green one on top.
The mouse will be recognized as a mouse on the notebook, but no chance to get the pointer on the screen moving...
btw: how do you change the pairing mode? Quick or long push on the button on the bottom?
I tried to connect the CAD-Mouse also on an other system (Win10pro Notebook).
Also no connection, no pairing, no lights on the pairing-mode LEDs on the bottom of the mouse, just the green one on top.
The mouse will be recognized as a mouse on the notebook, but no chance to get the pointer on the screen moving...
btw: how do you change the pairing mode? Quick or long push on the button on the bottom?
Re: can't select pairing-mode on new CAD-Mouse
Hi Weylyn,
Well, if your CadMouse does not even work when connected by a cable, then it is likely to be a hardware problem. Have a word with the tech support folks (contacts here).
Nuno Gomes