Unable to install in windows vista 64 bit

charlesatlas · Post by **charlesatlas** » Wed Aug 08, 2007 9:02 am

Hello

I purchased the space navigator at siggraph yesterday where I asked if it would work on my system..they said it was no problem.

I running a dual 2 core with 6 gigs memory and using windows vista ultimate 64 bit..I downloaded the new drives and it just wont install..worse yet it somehow affected the monitor which upon reboot stated HV over frequency and a windows diagnostic stated it was due to a recent hardware installation..so I had to repair windows.

Any ideas about installation? Thank you.

Post by **ngomes** » Wed Aug 08, 2007 9:16 am

Hi charlesatlas,

Your system is indeed supported (Windows Vista Ultimate Edition x64).

What do you mean by "won't install"? If you cannot run the executable (3DxSoftware v. 3.4.2), then check the digital signature to verify that the file was not corrupted during download (right-click, properties, digital signatures).

charlesatlas · Post by **charlesatlas** » Wed Aug 08, 2007 10:50 am

Digital signature says

3d connexion inc and email address not available and a time stamp. Details says its okay. Then it tries and I get an error 1719 from windows which I never get from any other software. Please advise.

agoenczi · Post by **agoenczi** » Thu Aug 09, 2007 12:34 am

Hi charlesatlas

Please follow the instructions described under the following link. Your issue seems to be a Windows related one...