Certain Spacemouse Pro shortcuts do not work in Azure Virtual Desktop VDI when using Siemens NX

[andreas.tratter]

Hi,

Certain Spacemouse Pro shortcuts do not work in Azure Virtual Desktop VDI when using Siemens NX. The shortcuts are correctly assigned in NX and work correctly when done with the keyboard. Rotation with the spacemouse is correctand the buttons with default settings work too. Not working shortcuts are:

CTRL+M
CTRL+W
CTRL+L
CTRL+T
CTRL+F
F8
CTRL+ALT+S

Can you help me find out why these shortcuts are not working in the VDI?

Thanks,
Andreas

[jwick]

Take a look at this thread.
<KMJMechanism> changes the way the keyboard keys/macros are sent, which generally works better with Virtual Desktops.

[andreas.tratter]

Unfortunately, the <KMJMechanism> change does not make any difference.

[jwick]

PM your %appdata%\3Dconnexion\3DxWare\Cfg\Global.xml file to me.

[andreas.tratter]

Unfortunately, I can’t PM jet... We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more in discussions to be able to use this feature.


This are my global.xml settings:
<Global xmlns="" Default="false" CfgFormatVersion="1.3" ThisFileVersion="">
<CfgProperties>
<ID>ID_Global_Cfg</ID>
<Name>STR_GLOBALCFG</Name>
<InheritsFromID>ID_Global_Cfg</InheritsFromID>
</CfgProperties>
<AuthorInfo>
<DriverVersion>17.8.17.20595</DriverVersion>
<LastChange>
<Tool>3DxService.exe</Tool>
<Version>17.8.17.20595</Version>
<Date>2024:3:4:14:10:37:46:469</Date>
<User>3905E804-D9AE-4265-ADA3-EF0D2DAD2133</User>
</LastChange>
<Created>
<Tool>3DxService.exe</Tool>
<Version>17.8.16.20445</Version>
<Date>2023:12:3:6:15:23:43:885</Date>
<User>3905E804-D9AE-4265-ADA3-EF0D2DAD2133</User>
</Created>
</AuthorInfo>
<Settings>
<InstallerAutoCheckForUpdates>true</InstallerAutoCheckForUpdates>
<LastAutoCheckForUpdates>14-3-2024</LastAutoCheckForUpdates>
<LastSWUpdateWarningVersion>10.8.17</LastSWUpdateWarningVersion>
<KMJMechanism>SendInput</KMJMechanism>
<LogAppUsage>
<Enabled>true</Enabled>
<LastInstallerUserEnabled>true</LastInstallerUserEnabled>
<UserEnabled>true</UserEnabled>
<SendTo3Dx>
<Enabled>false</Enabled>
</SendTo3Dx>
</LogAppUsage>
</Settings>
<Devices>
<Device>
<ID>ID_Standard_3D_Mouse</ID>
<Settings>
<OnScreenDisplay>
<Enabled>false</Enabled>
</OnScreenDisplay>
</Settings>
</Device>
</Devices>
</Global>

[jwick]

That all looks good. I'll send you an email.