Hello,
Im trying to create an accoutn in 3DConnexion to acess the SDK, i create a new account and i never receive the registration code via email. I already try 4 ou 5 times, even on diferent computer.
Can someone help-me ?
Best Regards
Cant register on website
Moderator: Moderators
Re: Cant register on website
Hi please check in spam, also can you maybe use a different email?
Re: Cant register on website
Hello,
It sounds frustrating not getting the registration code after creating your account. Have you checked your spam or junk mail folder? Sometimes emails get filtered there. If that doesn’t work, you might want to contact 3DConnexion’s support team directly for help.
It sounds frustrating not getting the registration code after creating your account. Have you checked your spam or junk mail folder? Sometimes emails get filtered there. If that doesn’t work, you might want to contact 3DConnexion’s support team directly for help.
Re: Cant register on website
Have you checked your spam or junk folder? Sometimes those emails can end up there. If you’ve already tried multiple times, I’d recommend contacting 3DConnexion’s support directly. They can usually resend the code or manually activate your account.
Re: Cant register on website
I also just ran into this issue, it seems the registration form does not accept personal emails! At least not gmail accounts. This is EXTREMELY short sighted by their web developers, like no one could possibly use these devices on a personal basis or on a consulting basis using a gmail or yahoo account?? I had to use my work email for it to register.
Stupid and needs to be fixed by 3DConnexion!
Stupid and needs to be fixed by 3DConnexion!