Hello.
Recently, navigation freezes and lags when using the right mouse button in Rhoinoceros 7 or 8 viewports. Whenever the right mouse button of the CadMouse is pressed and held to rotate or pan the camera or viewport views.
While holding down the right button and moving the mouse, it behaves normally for a while, the camera view rotates, but after a while it gets stuck. And even if you still hold the mouse button without interrupting first and move the mouse, it does nothing with the camera movement. Then it unexpectedly starts for a while, the camera moves, but after a while it freezes again. Sometimes after letting go of the button and pressing it again, it freezes right away and whether you click or hold, you can't rotate the camera to the desired position.
At first I thought the microswitch under the right button had gone, so I bought a brand new CadMouse, but that didn't solve the problem. So it must be some kind of software issue. I can't work with this freeze in the program in a meaningful way, actually at all. The freezing is driving me crazy.
I found that swapping the right and middle CadMouse buttons with 3DxWare solved the freezing problem, but then all the right button actions are under the middle button, so that's not an ideal solution either. It just isolates the problem to the right button and only when it is held down.
I tried to uninstall 3DxWare and use just Windows driver but the problem persists even after uninstalling the 3DxWare driver.
I'm begging for a solution to the problem as soon as possible.
Thank you.
Procesor AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz
RAM 32,0 GB
System Windows 11 Home, 64bit
Version 24H2, build 26100.2161
Right-click and hold navigation in Rhinoceros viewport freezes
Moderator: Moderators
Re: Right-click and hold navigation in Rhinoceros viewport freezes
Any idea how to fix it?
I forgot to mention that it is happening on my laptop Lenovo AMD Ryzen 7 5800H, 3.20 GHz, 32 GB RAM, nVidia GeForce RTX 3070 Laptop GPU
I forgot to mention that it is happening on my laptop Lenovo AMD Ryzen 7 5800H, 3.20 GHz, 32 GB RAM, nVidia GeForce RTX 3070 Laptop GPU
Re: Right-click and hold navigation in Rhinoceros viewport freezes
You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/