3Dconnexion Forum

It seems that reinstallation of TrendMicro on the related clients solves the problem. Honestly I don't understand this behaviour but I don't really care since I don't want to waste more time. Already invested much time...

Hello AntiVirProblem, as far as I know Catia is using a network interface to activate the support for the 3D mouse. But I don't remember what exactly you have to do. :( Have you checked if the problem disappears if you create an exception for the 3DxService.exe in TrendMicro? Yes I can put it on al...

Some more information: Catia pops up, but it stucks loading. You cannot click anywhere in the window. When you do, catia will freeze and you can only terminate the process. Ive investigated with processexplorer. It does not work even only the 3dxservice.exe is running, Ive closed any other 3dx proce...

Hello, we are using several space mouses in our company in Germany. We have some trouble when some users try to use their space mouses with catia. It seems that our trendmicro office scan agent is blocking something but it does not appear in any logfile of trendmicro (client and server). When user x...