3Dconnexion Forum

Thank you, your method for hard reset worked. The SpaceMouse is plugged directly into the laptop, not a USB hub. I tried a different USB port and nothing changed so I tried the hard reset and that fixed it. For how long, only time will tell. If it reoccurs as frequent as it has, I will contact suppo...

Hello, I have a SpaceMouse Enterprise that I am using on Windows 10 computer for NX/Teamcenter software. The SpaceMouse turns off when shutting the screen of the laptop, which sleeps the computer. Upon opening the laptop and resuming, the screen on the SpaceMouse goes to the blue startup screen and ...