3Dconnexion Forum

Hello samfisher, We are very sorry for all inconvenience you experienced. Order was placed correctly, but we have some delays with shipping the products due lack in stock. You will receive your device soon. If you will have any addition question, please contact order department directly -> order_eu@...

Global Settings are now available to the Keyboard Pro. See FAQ https://3dconnexion.com/support/faq/glo ... -activate/for more information

what are the errors you receive?

Please confirm if you run the installer as admin.

Hello, we can replace the Keyboard. Please contact Technical Support - https://3dconnexion.com/uk/support-request/login/

See page 10 on the Manual - https://3dconnexion.com/manuals/spacemo ... ise_EN.pdf
You just assigning a radial menu to one of the button.

Hello, you need to change Spin Clockwise/Counter clockwise settings

Hi christrotter,
Any application options are used only when there is no specific application listed. It means when you are using f.i. Fusion, you should change options for Fusion. Google chrome also has his set of options to update.

Hello,
We are sorry for all inconvenience. Normally shipment take few days. Could you provide us the order number? We will check it with order department and let you about the status of delivery.

Thank you Vei.
In that case please contact NVIDIA directly.
They have to join the developers programm and download the SDK - https://3dconnexion.com/uk/software-developer-program/
After that they should contact us to implement the solution together.

Hi,
Please follow those steps:
1. Install driver version 10.6.5
2. Uninstall it
3. Reboot the system
4. Install again the newest version

If you do not have link to the 10.6.5 version please contact our support team.
https://3dconnexion.com/uk/support-request/login/

Hello,
Please contact technical support via this form here - https://3dconnexion.com/uk/support-request/login/
We will replace the mouse with wheel issue. Our support team will guide how to do proceed it.