3Dconnexion Forum

Fred
Just to let you know that the new Navigator arrived and is working perfectly. The first one I received was indeed faulty and caused some error which meant I couldn't install through the normal channels.

It's all sorted now. Many thanks again.

Hi Fred I managed to uninstall using Windows Installer Cleanup as you suggested. Both machines are now clear of all 3d sotware. Thank you for your help. My new navigator is on its way. Hopefully everything will work this time. Best wishes and thanks again. I'll post a reply to let you know that the ...

Hi Fred I'm running Win Vista Business. The second machine is running XP. After talking to Technical support, I have been asked to send Navigaor and software back to base in Germany. I'm expecting it back next week. I still can't remove existing software from either machine. Should I try the link yo...

After encountering a problem I tried to uninstall 3dx software from my machine. It will not allow me to do this and get the error message above. I am now in the position wherre my navigator will not work but I can neither reinstall or uninstall the software. I can now no longer acces the control pan...